Enhanced expertise at Isle of Man Post Office is set to contribute to its further success as new faces join the business.
Kurt Roosen has become the newest Member to join the Post Office Board, an appointment approved by Tynwald and replaces former member Mike Bathgate. Kurt is Head of Group Systems & International Operations for private banking firm Duncan Lawrie and there were a number of reasons which prompted his motivation for applying.
“I feel I can offer a slightly different angle to the future direction of the Post Office, at the same time as being fully committed to the community services it offers right now. The business has already started on its journey to offer digital communication services to customers and with my skills base and experience, I will be able to offer tried and tested guidance to the business as it enters a new but complementary way of operating” said Kurt.
He added: “I come from an IT and banking industry background where I have had success in delivering e-commerce and digital media strategies. In addition, some of my family members have, in the past, worked for other postal administrations so I have gained knowledge and understanding of this industry, at the grass roots level, from them.”
Geoff Corkish MBE MHK, Chairman of Isle of Man Post Office said: “Kurt has a vast range of experience in the digital world. We are developing a number of products and services which focus on digital communications. His expertise in executing strategies successfully in this field will be of huge benefit to us in helping to lead the business in this changing digital age, alongside our traditional postal services.”
Meanwhile Peter Cropper joins to fill the vacant role of Operations Director and brings a wealth of experience from his roles within G4S. He is responsible for the four business units; Mails & Parcels, IMS, Isle of Man Stamps & Coins and Retail (including Licensing). The appointment of his role is vital to provide overall co-ordination, direction, control and development of the Business Units. Delivery of high levels of customer service, operational efficiency and profitability of the four units will be high on Peter’s priorities.
Peter returns to the Isle of Man having worked in Jersey for the past eight years. He says joining Isle of Man Post Office is an exciting opportunity and he is already settling back into the Isle of Man lifestyle.
He said: “I am delighted to have joined Isle of Man Post Office and I’m impressed with its innovative and forward-looking approach. There are a number of exciting initiatives in the pipeline and I am very much looking forward to being a part of them.”
“I have extensive experience in the service industry in various locations including the UK, the Isle of Man, Africa and Jersey. I have always been with large multi-national companies which offer multiple services, including logistics, parcels, courier work and document management; all of which have great synergies with the postal industry. I have a wealth of experience in the private sector and having held operational and strategic direction responsibilities in previous roles, I hope to bring and apply these transferrable skills and expertise to my role in the Post Office” he added.
Meanwhile Donna Dale joins Isle of Man Post Office in the Compliance and Audit role. This role is becoming increasingly fundamental as the business introduces new products and services to customers on and off the Island and has to meet set standards of business operation, to ensure it’s fully compliant with product licences, regulations and agreements.
Donna, who previously held the position of Compliance Officer at Barclays Wealth said: “I joined the Post Office due to both its traditional, reputable and well established standing within the community. But also, I felt the opportunities and diverse changes that the Post Office is currently undertaking, made it an extremely exciting time to be a part of a building Post Office to meet our clients’ existing and future requirements. “
“Having previously worked in a highly regulated and forward-thinking company, it has given me the skills and knowledge to offer the Post Office compliance and audit support and guidance, as it introduces new products and services” Donna added.
Mike Kelly, Chief Executive of Isle of Man Post Office said: “The opportunity to go to the job market to fill these two vacancies has paid dividends and I’m delighted to welcome both Peter and Donna to Isle of Man Post Office. They each bring a wealth of skills and experience in their fields which will greatly benefit our customers and the business. We are an evolving business and with their invaluable knowledge, we are adding to the already multi-talented team we have, to help us maintain the future success and longevity of the Post Office. ”