Mike Phillips, who is currently Head of Fixed and Data Solutions at Sure, has been promoted to Chief Operating Officer for the Isle of Man.
In his new role, Mike will be a key point of contact for both customers and employees and will play an important role in engaging with local stakeholders and expanding the Isle of Man business. Mike will report into Eddie Saints, Chief Executive of Sure’s CIIM Group, and will be responsible for the day to day management of the Isle of Man operations, strategy execution and growth.
“I can’t wait to get started in the role,” said Mike Phillips. “I’m looking forward to working with my colleagues to build Sure into the island’s leading telecoms provider by providing our customers with the best possible service in all of their experiences with us, whether that is in the use of technology or when meeting staff in store or on the phone.”
Elsewhere in the group Jo Cox, currently Enterprise Sales Director at Sure International, has been promoted to the role of Chief Commercial Officer in a move that will enable Sure to deliver a more integrated service for its customers.
“I’m relishing the prospect of my new role,” said Jo Cox. “Sure has an enormous amount to offer its customers and, along with my appointment, we will bring together a number of business units to deliver a more straightforward and seamless experience for both customers and staff. This will mean that Sure is well positioned to provide the best communications technologies across the islands we serve.”
Another key change is the move of Justin Bellinger to the role of Business Transformation and Development Director. In this role, Justin will ensure that the business is in the best position to continue to grow across all islands and in a position to adopt and adapt to the latest technologies.
“We always strive to deliver the absolute best experience for our customers and I am confident that the changes we have made to our organisation will deliver excellence across our markets,” said Eddie Saints. “I’d like to congratulate Mike, Jo and Justin on their new appointments and look forward to working with them to deliver the best communications solutions to our customers in the Isle of Man.”